Frequently Asked Questions
Have questions about becoming a Valmére Brand Partner, opening a professional wholesale account, selecting skincare brands, or placing an order? Explore answers to frequently asked questions about eligibility, business requirements, shipping, inventory, and working with Valmére Skin Science.
APPLY TO BECOME A BRAND PARTNERBecoming a Brand Partner
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Do I have to carry all of Valmére's skincare brands?
No. You're welcome to partner with one brand or curate a selection from our professional skincare portfolio based on your clientele, treatment offerings, and business goals. We believe every business is unique, and we're happy to help you choose the brands that best support your practice.
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Can a home-based skincare business become a Brand Partner?
Yes. We welcome qualified home-based skincare businesses to apply. To become a Valmére Brand Partner, applicants must provide a valid business registration number and applicable professional certification.
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What professional qualifications are required?
To maintain the integrity of the professional skincare industry, applicants must provide a valid business registration number along with applicable professional certification. Additional documentation may be requested during the application review process.
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How do I apply to become a Brand Partner?
Simply complete our online Brand Partner Application. Once we've reviewed your application and supporting documentation, a member of our team will contact you regarding the next steps.
Apply to Become a Brand Partner -
What are the benefits of becoming a Valmére Brand Partner?
As a Valmére Brand Partner, you'll gain access to our curated portfolio of professional skincare brands, exclusive wholesale pricing, The Valmére Academy, ongoing product and treatment education, marketing resources, professional support, and a community dedicated to helping your business grow.
Become a Brand Partner Today!
Account Eligibility
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Do I need a business licence to open a wholesale account?
Yes. To open a professional wholesale account, applicants must provide a valid business registration number along with applicable professional certification.
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What business and certification documents are required?
Applicants are required to provide a valid business registration number and applicable professional certification when submitting their Brand Partner application. Additional documentation may be requested if required during the review process.
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How long does account approval take?
Most Brand Partner applications are reviewed within 2–3 business days. If additional information is required, a member of our team will contact you directly.
Ordering & Inventory
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Do you offer drop shipping?
At this time, we do not offer drop shipping. Instead, we've established accessible minimum order requirements that allow Brand Partners to effectively manage inventory while maintaining greater control over their customer experience and business growth.
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Are there minimum order requirements?
Yes. Our minimum opening order is $500, with a $300 minimum for all subsequent orders.
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Can I order from more than one brand?
Absolutely. Brand Partners may purchase products from one, two, or all three brands within the Valmére Skin Science portfolio, allowing you to build a product offering that best meets the needs of your clients and business.
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Can Brand Partners place orders online?
Yes. Brand Partners receive secure access to the Brand Partner Portal, where they can place wholesale orders, access marketing materials, complete online education through The Valmére Academy, explore product resources, and stay informed about new product launches, promotions, and professional updates.
Shipping & Delivery
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How quickly are orders processed?
Approved Brand Partner orders are typically processed and shipped within 48–72 business hours.
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How long does shipping take?
Delivery times vary depending on your location, selected shipping method, customs processing (where applicable), weather conditions, and carrier schedules. Tracking information will be provided once your order has shipped.
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Do you ship throughout Canada and the United States?
Yes. TheraGenesis and Eve Taylor North America products are available for shipment throughout Canada and the United States. BiON Canada products are currently available for shipment within Canada only.
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How can I track my order?
Once your order has shipped, you'll receive a confirmation email containing your tracking number and carrier information, allowing you to monitor your shipment from dispatch through delivery.
Still Have a Question?
Our team is here to help. If you couldn't find the answer you're looking for, complete the form below, and we'll be happy to assist you.
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